Frequently Asked Questions

In accordance with the Second-Hand Goods Act, all customers need to be registered on the system prior to purchasing any goods at SA Taxi Auto Parts.

The following information is required:

• Full Name & Surname
• ID Number
• Contact Number
• Physical Address

SECOND-HAND GOODS ACT No 6 of 2009

To regulate the business of dealers in second-hand goods;
to promote ethical standards in the second-hand goods trade;
and to provide for matters connected therewith.

Yes, but please note that we only accept a delivery address within the borders of South Africa.

We sell parts suitable for Toyota Quantum, Nissan NV350 Impendulo, Mercedes Benz Sprinter and VW Crafter

We source quality new aftermarket parts, and strip vehicles to salvage quality, mainly original used parts.

We source OEM and best quality aftermarket new parts worldwide, and from local manufacturers and suppliers.

For in store orders, we accept Card, Cash, EFT & Direct Deposit.

For online orders, we accept the payment is done through one of our payment gateways, either Ozow or Payfast.

We only accept full payments.

We only sell wholesale to registered spares shops after successful application.

Monday – Friday:  8am – 5pm

Saturday: 8am – 1pm

Public Holidays: – Please check opening times

We offer discounts to wholesale customers and on a case to case basis, depending on quantity ordered and approved by management.

Yes, we sell rebuilds on a cash only basis. We do not reserve stock – first come, first served. We do not offer finance.

SA Taxi Auto Parts only has one branch in Randjespark, Midrand.

No, we only sell parts suitable for Toyota Quantum, Nissan Impendulo, Mercedes Sprinter and VW Crafter.

You do not need to sign in to an account in order to place an order online. We do need your ID number as per government regulations. Refer to our T&Cs.

We only deliver orders placed online.

Orders placed online will be delivered between 3 and 5 working days depending on your location.

You can track your parcel on the following link using your order number as the waybill number: http://freight.emit.co.za/wintrack_online/quicktrack

Once the courier company has received the parcel, it could take up to 24 hours for the waybill number to reflect on the tracking link. Delivery will take place within 3 – 5 business days depending on your location.

You can visit our store in Randjespark, Midrand to see our full offering of parts. You can also contact us on 011 592 8600 and we will gladly assist.

All your personal information is safe and will only be used to fulfil your order.

To see the items in your shopping cart, click on the shopping cart icon on the menu.

You can remove any items in your cart by clicking on the red cross next to the item.

You can change the quantity by clicking on the number next to the item in your cart followed by “update cart”.

Once your order has been placed and the payment has cleared, we will process the order for you and dispatch it. You will receive updates via email.

If you place an order the day before or during public holiday and weekend, please allow 2 or 3 additional working days for the delivery of your parcel in store. Please note that if the collection date indicated in your shipment confirmation email falls on a Public Holiday, your delivery shall be expected on the next working day. Please note that the information given acts as a guideline only. Please refer to the last delivery confirmation email which confirms that your order has been received in store.

We will gladly exchange or refund your order within seven days of receipt of goods, provided we receive the goods back in the original packaging and condition and with the original invoice. There are no refunds on electrical or electronic parts. All refunds will be processed via EFT into your bank account. For individual customers, we require an ID copy and proof of bank account. For businesses we require copy of CK1 documents and proof of bank account. Details must correspond with the details on the invoice. We will not refund into third party’s bank account.

Seven working days from receipt of goods and generation of credit note.

All new parts have the original manufacturer or supplier warranty. The warranty on Engines is 1 month. For gearboxes and diffs, the warranty is seven days.